Missed the call?
Text them back without lifting a finger.
When a customer calls and you miss it, they get a text from your business within seconds. Rusty Jacket gets the details and puts the job on your calendar. Emergencies reach your phone right away, day or night.
Let's get the rust out of your response time.
Call that number and we won't pick up, so you get exactly what your customers would.
For Ontario HVAC and plumbing contractors. Keep your number. We set it all up.
Simple as a text.
- You miss a call.You're on a job, under a sink or on a roof.
- They get a text from your business.Within seconds, before they call someone else. They pick urgent, a visit, or a quote.
- It lands on your calendar.Confirm it or move it with one tap. Emergencies reach your phone right away.
What lands on your phone.
A text the moment a request comes in, and a calendar invite you confirm or move with one tap. The customer hears back either way.
- Urgent
- The next two-hour block, day or night. You get an alert right away.
- A visit
- The day and morning or afternoon the customer asked for.
- A quote
- The job and the address, ready for you to call back.
People who can't reach you call the next company. Rusty Jacket makes sure they hear from you first.
One simple price.
CAD a month. First month free. No setup fee, no contract.
Founding rate The first 10 contractors keep $99 a month for as long as they stay.
- A text back on every missed call
- Urgent jobs sent to your phone, day or night
- Bookings on your calendar, confirmed in one tap
- Quote requests sent to you for a call back
- A skip list for family, suppliers and regulars
- Keep your existing business number
Set up for your business, not off the shelf. We configure your urgent, visit and quote options, your skip list and your hours with you on a 15-minute call.
Questions.
Do I need a new phone number?
No. Your number stays the same. Calls you don't answer get passed to Rusty Jacket, and the caller gets a text.
Do I have to learn new software?
No. We set everything up. You get alerts by text, and bookings as calendar invites you confirm with one tap.
Will my family and regular customers get these texts?
No. Put them on your skip list. Their calls go to a plain voicemail, and you get a text when they leave a message.
What happens with an emergency at 2 AM?
Your phone gets an alert, and the next two-hour block goes on your calendar for you to confirm or move. The customer is told it's outside regular hours and that your on-call team has the request. Anyone who mentions a gas smell or a CO alarm is told to leave the building and call 911 or the gas utility first.
Does it work with my phone company?
Yes, with Bell, Rogers, Telus, Fido, Koodo, Virgin, Freedom and most office phone systems. It uses the missed-call forwarding your phone already has, and we set it up with you on a 15-minute call.
What if a caller doesn't want a text?
They leave a voicemail as usual. You get a text with how long it is, and an email with a link to listen.
Can I turn it off?
Yes, any time. One code on your phone sends missed calls back to your regular voicemail. There's no contract.
Curious what missed calls cost you? Try the calculator
See it work in 15 minutes.
Call (249) 421-1618. We won't pick up. Watch what happens, then book a call with Ed right from the texts.
Or leave your details and we'll book a time.